5

Got in quickly for an engine light and oil change. Had a DEF warning also come on the day before service for those familiar with Sprinter diesels. Patton took car of everything swiftly and I was back on the road in a few hours. He called me before service, asked a few questions, got my input and agreement and went to work. This is where I always bring my Sportsmobile camper. A no BS shop that cares. Thanks guys!

5

Love these guys. First time using them, and they were very professional, very up front/had great communication and did great work. Nice to see a shop that is tidy and the staff doesn't have the 'grumpy mechanic" vibe. Will be back for sure!

Thank you for the kind words! We are thrilled we were able to make such a great impression. We look forward to seeing you and your Sprinter in the future!

- The Shop Automotive LLC
5

Nice to have a place I can trust, and the work is on point.

5

The shop did an excellent job of completing a B-service and more at half the price of a dealership. No complaints. And when I showed up at 5 PM to pick up my van, they demonstrated that they knew how to rock!

5

They did great work on my truck. Clean work, honest fellows. Jason was very cool and communicative. Great shop. Good prices. 5 stars.

5

Outstanding service....The Shop Automotive was extremely accommodating in our time of need. In the middle of our road trip they were able to squeeze us in with a successful diagnosis and timely repair of our Sprinter. If we relied on the MBZ dealer we would have had to wait for weeks for an appointment. Phil and The Shop Automotive rocks!

Thanks Tom! We are so glad we were able to help you out with your Sprinter on your trip. We wish you and yours safe and fun travels!

- The Shop Automotive LLC
5

Honest and thorough. My new local shop!

5

This place is excellent! I have brought my car to The Shop Automotive LLC for five years. They are always able to diagnose and fix any problems. Their employees are knowledgeable and friendly. I never felt like I was charged excessively. Highly recommend!

Thanks John! We very much appreciate your continued support over the years. We look forward to seeing you in the future!

- The Shop Automotive LLC
5

Friendly. Professional. Honest recommendations. 2017 Sprinter.

1

I had my truck sent in to have a dead alternator/ solenoid repaired. It was towed to the shop on Saturday 4/24 and work began on 5/26. Cormac called me and shared that suspension and other parts were under torqued. I gave permission to do 3 things - alternator replace, torque suspension and ball joints to spec, and complete an engine oil change. I returned from vacation on Sunday 5/2 and had one of my employees pick up my vehicle for drop off at our offices. No issues presented. Today is Thursday May 6th - I left a clients home and received a phone call minutes later that there was a good pool of gear oil in their driveway. Not how I want to leave a clients home. I pulled over immediately to find that my service cover bolt wasn't even hand tight. I took pictures of the vehicle on the wrecker and it's clear to see the cover is dry. This is unacceptable. I was really frustrated with how Cormac spoke to me. Yes I have worked on my vehicle and definitely could do a better job with my upkeep and torquing but it was a complete displeasure to have my vehicle serviced on here. After I had paid for my vehicle and arranged it to be picked up - Cormac texted me an unsolicited photo of my head gasket after he knew my vehicle was leaving the shop to tell me that I had a bad head gasket. As if this would have me stop what I was doing and have it handle for thousands of dollars. I refuse to believe this is a fair and honest tactic for sales. I was ready to have them do maintenance but after the way I was treated and spoken to - I was going to take mercy and give 2 stars because my car does start now. After finding a hand tight plug on something they shouldn't have touched. I wish I could give 0 stars.