I have a van outfitted for adventures in the mountains. Jason and the crew at The Shop Automotive, installed some aftermarket suspension parts; tunable shocks. The original install was quick, priced appropriately, and has worked like a dream. Since then, I further modified the van by installing skid plates that protected the lower rear shocks. This caused some issues with the longevity of small shock parts. The issue resulted in a loose lower shock mount, and a clunking noise for the life of me I could not identify. I took the van to Jason for diagnosis. He took his time and by process of elimination, identified the problem. The lower shock skid plates were removed, new small parts installed. The van drives like a dream again. Phew! All of this was completed in two days time. Phuk. Yeah. Thanks Jason! PS -- A shout out to Piper as well for a seamless intake of my vehicle with a smile on her face and kind demeanor. #customerserviceForTheWin