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5

The Shop has been a great resource for me. They have a lot of experience with MB Sprinters and I'm confident in their work. They have gone above and beyond to accommodate for a difficult situation I was put into. Great job, Jason, Piper!

5

Great service and great prices!!!!!

1

I really don’t like to leave negative reviews but I believe this is important information when choosing a mechanic to trust and keep your car running smoothly. My partner brought her car into The Shop Boulder based on my recommendation. We are new to the area, and we both needed service done on our cars after a long road trip. The reviews looked good and the website seemed like they were a shop to align with. We dropped her car off for an oil change, a slight suspension creak over bumps, and lukewarm ac. Upon receiving the call that the work had been completed, the shop proceeded to tell my partner that her 2017 RAV4 with 65k miles was severely corroded and should be retired soon. She was told that it was not worth trying to track down any issues with her suspension and that she should just trade the car in. Having this interaction as a first interaction with a new customer is wild to me. My partner and I take very good care of the cars we drive and do so with an open check book. We are from NY where they salt the roads. There is not much you can do about a bit of rust. Having worked on cars and in the industry for over 10 years, to say this car should be retired soon because of corrosion is insulting. To say that it’s not even worth trying to fix an issue because of this corrosion is plain lazy. I’ve attached a picture of the Toyota’s undercarriage so this is not without context. This was taken in the shops parking lot while picking it up, fresh off of a cross country road trip. If you have worked on any amount of cars from places outside of Boulder, you can recognize our frustration in these comments. We ended up paying for an oil change and an AC diagnostic and recharge, which was completed. We had informed the shop, a previous shop had completed a recharge just a month earlier. We were told that there was nothing wrong with the car’s AC after the recharge. Welp, you guessed it, the AC still blows lukewarm, so we not only paid for a lazy diag, we received no solution. Bottom line, if your car isn’t showroom clean, they don’t think your business is worth it. Take your car elsewhere.

5

Thank you for my 100,000 mi Sprinter service. I was scheduled nearly within 9 days & completion was a day of my time. The whole team from your scheduling to your pro-tech completion at The Shop has a personal approach, readily informing you of newly-found patterns-of-wear experienced by their expansive Sprinter customer base. The preventative measures I take to eliminate those surprises of patterns-of-wear is the type of increased protection I choose to investment in. The Shop and their Sprinter-community is a resource that expands customer-awareness, ……a resource I find invaluable! Never looking back to a dealership of close to 3 years now.

5

The Shop does it again! This place has been our go-to shop for the service needs of our Sprinter/Revel for the past few years and we continue to be happy with their work. Just this week we had some last-minute service items that they were able to meet as we get prepared to head out on our next trip. A big shout-out to Jason for working with us and making sure our vehicle got the service it needed in a very short time-frame. I highly recommend The Shop if you have a Sprinter Van that needs work done.

5

Owning and servicing my 2015 Sprinter has proven to me decidedly more expensive than I'd anticipated. That said, if you want to get your money's worth, "the local Front Range Mercedes dealership" is not your answer. The Shop found and fixed all the issues with my Sprinter while the "mechanics" at the dealership missed them all! You're going to pay handsomely if you wish to keep your Sprinter in good running order for the long term. You might as well get your money's worth! For expert and friendly service on your Sprinter, go to The Shop!

1

Tsk tsk tsk. Shame on you guys. I brought my sprinter in for an alignment and of course you guys insisted on doing an “inspection” the results of which resulted in $3400 of “dire” service including flushing of all differentials, transfer case, and transmission (which was apparently in “severe” condition). Replacement of a intercooler boost pipe and pcv valve, brake flush (also in “poor condition” which was not true because I had flushed it less than 1000 miles prior), and front brake replacement. I declined all recommendations and after getting my vehicle back from “The Shop” I promptly brought my vehicle to my trusted mechanic and had him double check everything recommended by “The Shop”. NOT A SINGLE THING RECOMMENDED BY THEM WAS NEEDED. I’d be surprised if they even checked any of these things. It’s sad because I know many people with sprinters and I was hoping to be able to refer my friends to a reputable shop for alignments and other work. Doing a good job would have gained you much more business, but your dishonesty and greed got the best of you. I’ll be sure to tell everyone to stay away. It’s so disappointing to see auto shops that fall right into the stereotype of untrustworthy and predatory business practices. Do not take your vehicle to these people. They will try to rip you off. I also tried to post this review on their website and it was rejected. No surprise there…

5

The Shop is great! They were fast, efficient, and incredibly helpful. This is where I’ll be taking my van from now on.

5

Impressive attention to detail.

5

I was visiting Boulder in my fairly new 2023 Sprinter 144 AWD and I couldn’t get desperate support from Mercedes Benz so I reached out to “The Shop”. They had good reviews from other Sprinter owners so I took a chance. First off they’re very professional, their shop immaculate and they got me in and out in the same day. Since this was our only vehicle that was huge. I would highly recommend them