1

All these good reviews must be from close friends or relatives because all this shop wanted to do was fix everything on my car EXCEPT what I brought it in for.

Hi Brian. I reviewed your repair order from June. I would first like to apologize if you didn't feel that your immediate concerns were addressed. Obviously, handling specific concerns that you have is my first priority. However, it appears as though we estimated the repair you requested, which you declined along with a few others. I don't typically use the term "safety issue" very liberally, but the vehicle that you brought in for us to inspect had a lot of dangerous failures across various systems. Specifically, the wiper blades, drive belt, and some suspension components were in such a severe state of failure, that I didn't feel comfortable with myself or my employees operating the vehicle. I certainly wouldn't want to be implicated with servicing a vehicle that could cause or be involved in an accident and I advised you appropriately. I believe the issue at hand is we politely declined to service the vehicle if at least the glaring safety issues were not addressed. Once again, very sorry if you were not happy with your experience. If you ever need help in the future with a vehicle that is in a reasonable state of repair I would be happy to help you. Best, - Jason

- The Shop Automotive LLC
1

I originally came in to have a Brake job... Total was 1700$!! John told me that radiator flush systems were bad and could cause worse problems to my 2010 F-150 that I needed to come in twice within the next month to have my radiator drained with a solvent and he wanted to charge me over 1000$!! to get my radiator flushed because next he was saying I needed to replace seals and hoses because that there was oil in my radiators reserve tank. I just took my truck into Meineke here in Boulder they charged me 150 to flush my radiator and they actually have a radiator flush machine! I didn't have to replace any seals or hoses and there was NOT ANY damn oil in my Radiator fluid. He was trying to tell me that I needed to have my brake fluid flushed as well or that it could cause my caliper to go bad... he wanted to charge another 150$ for this.. DONT GO HERE

5

This was one of the most thorough repair jobs I've ever had. John also took the time to show me some of the other issues (including ones the dealer missed earlier in the day) and help me figure out which ones are higher up on the list of necessary repairs, without a hard sell. He seemed to genuinely care about making my 4Runner last as long as possible and stayed super late to get my truck fixed that day. Super pleasant guys, super clean (and I mean CLEAN) shop, fair prices for quality work, and an all around great experience. I'll be driving the two hours it takes to get back to them for future repairs now that I've found them! Thanks John! My truck says thanks too! :) A+++

5

Love these guys! My fiance and I were passing through Boulder and needed a quality mechanic we could trust. We called around and went with these guys because they came in under the estimates of the other shops and seemed genuinely cool. We got our timing belt replaced on our 2005 Toyota Sienna and various other jobs done at the same time. These guys were fair, efficient, honest and did really good work to get us back out there on the road. Would definitely recommend them to anyone!!!

5

John at The Shop does great work, I would highly recommend their shop for any repairs!

5

This has been my shop for the past three years. They know and care for my volkSWAGen as no other mechanic in town!

5

The best auto shop out there. Straight explanations, quality work, honest.

5

Jason beat everyone else's prices, and helped me out beyond what I asked for! And they're pretty funny guys too - thanks!!

5

Great personalized care. Trustworthy and very knowledgable!

5

Great service with a friendly and knowledgeable staff. I highly recommend The Shop!