Thank you for my 100,000 mi Sprinter service. I was scheduled nearly within 9 days & completion was a day of my time. The whole team from your scheduling to your pro-tech completion at The Shop has a personal approach, readily informing you of newly-found patterns-of-wear experienced by their expansive Sprinter customer base. The preventative measures I take to eliminate those surprises of patterns-of-wear is the type of increased protection I choose to investment in. The Shop and their Sprinter-community is a resource that expands customer-awareness, ……a resource I find invaluable! Never looking back to a dealership of close to 3 years now.
We really appreciate you sharing this, Deb. Thank you for trusting our team with your 100,000 mile Sprinter service and for recognizing the care that goes into both the work and the communication. Taking the time to identify patterns of wear and talk through preventative maintenance is an important part of how we approach Sprinter service, and we’re glad you’ve found value in that process. It means a lot to be your go to alternative to the dealership, and we’re grateful to be a resource you can rely on for the long haul.
- The Shop Automotive LLC