I cannot begin to describe how amazing Shop Automotive and John have been to our family without first describing a bit of the horror we experienced with Christian Brother’s automotive (CB). We brought our little Saturn Ion to CB for an inspection, oil change, and figure out why our car was making “clunking” noises and to potentially get our door that wouldn’t open repaired. The clunking was coming from the sway bar system and they recommended that we replace everything… the sway bar itself, the bushings and the links. They that we get an alignment done because of doing “front end work”. They also charged us $90 to “diagnose” that our car door needed a new latch kit, they then wanted to charge us another $270 for parts and labor on top of their diagnoses to fix it. Luckily I ran from them. My father is a mechanic and was able to offer some insight and told me to shop around. That led me to Shop Automotive and John. I dropped the car off with John and in an hour he did a once over on the car, found the same issues that CB had found, oh and he FIXED THE DOOR. HE FIXED THE DOOR IN UNDER AN HOUR. No new parts, no $90 diagnostics… fixed. He also assured me the sway bar and the bushings were fine. He found parts WAY less expensive for the same quality as compared to CB He also was confused when I had said CB Auto recommended an alignment because I was having “front end work done”. Sure enough upon further research, the sway bar has nothing to do with the alignment on the car. They were just trying to make more money off of my family. So here is the run down: If you want a place that prices fair and looks for the best deal for you… GO TO SHOP AUTOMOTIVE If you want honest diagnostics… GO TO SHOP AUTOMOTIVE If you want clear communication and reasonable solutions… GO TO SHOP AUTOMOTIVE Thank you so much for everything John.