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What To Look For In An Auto Shop

Your car is an investment.

And just like any investment, you want to give it the proper nurturing so that it will last for a long while and yield many great returns. Chances are, whether your car is brand new or it's been in the family for years (or even decades), you have an emotional bond with your vehicle.

It's only natural. And that's why it's important to care for it properly at every turn.

Part of being a responsible car owner these days is finding an auto shop that you can trust. What you don't want to do is choose an auto shop solely based upon the coupons they hand out. That can lead to jumping around from shop to shop every few months, and never giving the technicians a chance to get to know your car — which is a fundamentally important aspect of being able to care for it.

So what should you look for in an auto shop? There are a few things. You want one that is trustworthy and has good reviews. You want one that is going to treat you with respect. And you want one with employees who know what they are doing.

When searching for an auto shop in Boulder, you want one with all of those three things and more — you want The Shop Automotive.

Our Boulder auto shop was founded on the principles of hard work and customer service. Keep reading to see a few things you should look for, and things that you will get, when you are choosing an auto shop in Boulder.

Good Reputation

You should never, never choose an auto shop just because of the prices that they advertise. This may seem like it's saving you money, but how do you know what type of quality you are getting?

When looking for an auto shop, you want to find one with a great reputation and a history of good reviews.

The Shop Automotive is Boulder's Top Rated Local® auto shop, with years of dedicated and quality local car care for our beloved community.

Feel free to take a look at some of our Boulder auto shop's reviews for yourself to see what some of our customers are saying about The Shop Automotive.

Customer Service

Another crucial element when searching for a quality local car care shop is understanding how they treat their customers.

Do they make you wait for several minutes when you walk in? Does someone get right back to you when you send an email or leave a message? Do you know the name of the person who worked on your vehicle?

These are all important questions to ask. Nobody enjoys taking their car to the auto shop, but with The Shop Automotive you can at least feel relaxed and assured the whole way through.

Our team provides unmatched customer service, keeping you in the loop through every step of the process with routine text message or email updates as we work on your car.

Not to mention, from the moment you walk into our Boulder auto shop, you are made to feel comfortable. You'll even get to talk directly with the technician who diagnosed the issue and worked to solve the problem within your vehicle, so that you both can gain a better understanding of your car's inner workings.

Simply put, our Boulder auto shop was built on the foundation of customer service and quality, local car care.

Superior Knowledge

Whatever auto shop you choose, you need to be sure that the technicians know what they are doing. As we said before, an automobile is an intricate piece of machinery with a lot of moving parts and systems which make it tick.

Our staff members have been in the industry for more than 40 years combined, and they have collectively logged thousands of hours of high-level factory training.

The Shop Automotive technicians are each certified and knowledgeable in their own particular makes and models, from Volkswagen to Audi, Subaru to Honda, Acura to Toyota, Lexus, GM, Ford, and more.

Our team knows the inner workings of all vehicles, because we know there are no cookie-cutter approaches to auto repair and maintenance.

Whether your car is Asian, European, or made here in the United States, you can rest assured that someone here at our Boulder auto shop knows exactly what it takes to keep it in pristine condition.

To back our services, we provide all customers with a 36-month/36,000 mile warranty on most repairs. Now that's confidence that you won't get anywhere else.

Full Services

When it comes to quality, local auto repair, you want an auto shop that is skilled in providing a wide range of services.

Our ASE-certified technicians are experts in a wide range of auto repair services, including:

When looking for a Boulder auto shop, find one that is dedicated to the community. At The Shop Automotive, we are proud of the work we do. Contact us today to make an appointment and see why.